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Industry · Hospitality & Tourism

Web Design for Tours & Travel Agencies in Kenya

Mobile-first websites for tour operators and travel agencies, built around how your customers search, compare and get in touch.

From KES 20,000 + VAT · prices exclude 16% VAT

Edgecom designs and builds websites for tour operators and travel agencies across Kenya. We are based in Nairobi and work remotely with clients in every county. Travellers compare itineraries and prices on Google. A clear, fast website helps you showcase packages and capture enquiries 24/7.

The case for it

Why tour operators and travel agencies need a website that works

Four things a good site does for tour operators and travel agencies that a Facebook page and a phone number cannot.

People check you online before they call

Most enquiries now start with a search. If your tour operator or travel agency cannot be found, or the site that turns up looks abandoned, the customer simply calls whoever is listed above you.

It answers the questions you repeat all day

Prices, opening hours, where you are, what you actually do. A page that answers these properly removes most of the back-and-forth before anyone gets in touch.

It captures enquiries while you are working

A form, a WhatsApp button and a click-to-call number keep working at 9pm and on Sunday. Nothing is lost because nobody was free to pick up.

It makes a small business look established

A clear, fast, well-written site signals that you are a real operation. For tour operators and travel agencies competing against bigger names, that impression does a lot of work.

Best practice

What a good tour operator or travel agency website does

The things that separate a site that brings in work from one that just exists. This is how we build for tour operators and travel agencies.

  1. Let people book, not just enquire

    Every step between "I want this" and a confirmed booking loses guests. Take dates, party size and a deposit on the site itself — by M-Pesa — rather than starting an email thread that goes cold overnight.

  2. Photography is the product

    For tour operators and travel agencies the pictures are what is being sold. Commission a real shoot of the actual rooms, food and views. Stock imagery is recognisable, and guests who spot it assume the reality is worse than the photos.

  3. Publish rates, seasons and what is included

    Resident and non-resident rates, high and low season, what the price covers. Guests comparing three options will discard the one that makes them ask.

  4. Win the searches that name a place

    People search "hotel in Naivasha" and "camp near Maasai Mara", not brand names they have never heard. Build pages around the locations and experiences you are near.

  5. Keep TripAdvisor and Google in step

    Your Google Business Profile, map pin, phone number and opening hours must match the site exactly. Mismatched details hurt local ranking and make guests doubt they have the right place.

Get a website built for your tour operator or travel agency

Send your brief in about a minute — we reply with a priced quote within one business day. Or send us the details and we will come back with a fixed-scope proposal.

Common problems

What tour operators and travel agencies usually come to us with

Problems that come up again and again for tour operators and travel agencies, and what we would actually do about each one.

“We lose bookings to the OTAs”

A direct booking path on your own site with a clear rate advantage, so guests who found you on an agency site have a reason to book with you next time and you keep the commission.

More on web development

“We are invisible for our own area”

Location and experience pages targeting the searches guests actually run, plus Google Business Profile work so you show on Maps for your town.

More on seo

“Enquiries arrive at midnight and go cold”

An enquiry form that reaches your phone instantly, WhatsApp click-to-chat, and automatic acknowledgement so the guest knows they have been heard.

More on system development

“The site crawls on a guest's phone”

Compressed imagery, local hosting and a build tuned for mobile data — the connection most guests are actually on when they look you up.

More on hosting
What's included

Your tour operator or travel agency website, done right

The first list comes with every build. The second is what we commonly add for tour operators and travel agencies; each is priced in your quote, so nothing turns up as a surprise halfway through.

In every build

  • Responsive, mobile-first design
  • SSL certificate (HTTPS)
  • Basic on-page SEO: titles, descriptions and clean structure
  • Contact form, WhatsApp button and click-to-call
  • Google Analytics and Search Console set up

Commonly added for tour operators and travel agencies — priced in your quote

  • Local SEO setup and Google Business Profile
  • M-Pesa and card payments
  • Online booking or appointments
  • Enquiry tracking (CRM)
  • Copywriting for every page
  • Blog or news section
Build your quote

Get a free quote for your tour operator or travel agency website

Answer a few questions about the project. We will price it properly and email you an itemised, fixed-scope quote in KES — VAT shown — within one business day.

What do you need?
Roughly how many pages?
What should it do?
How soon do you need it?
Where do we send it?

Your brief

What happens next

  1. We read your brief and price it properly — no configurator guesswork.
  2. You get an itemised, fixed-scope quote in KES with VAT shown, within one business day.
  3. If something in it does not fit, we adjust the scope before you commit.

Free and no obligation. We reply within one business day.

FAQ

Questions about tour operator or travel agency websites

A business website starts from KES 20,000 + 16% VAT. Features such as M-Pesa payments, online booking or copywriting are priced on top. Send us your brief with the quote builder on this page and we will reply with an itemised, fixed-scope quote within one business day.

Most sites take 2–6 weeks, depending on the number of pages and features and how quickly your content is ready. Priority delivery is available.

Every site we build is SEO-ready: fast, mobile-first, with clean structure, titles and descriptions. Where it ranks depends on your competition and on ongoing work such as content and reviews. Nobody can honestly guarantee position one, and you should be wary of anyone who does.

Yes — we host and maintain your site through HostingKE, with local support and a 99.9% uptime commitment.

More in Hospitality & Tourism

Services

Where we work

We build for tour operators and travel agencies across all 47 counties, remotely and on site around Nairobi.

Areas we serve

Ready for your tour operator or travel agency website?

Send your brief in about a minute — we reply with a priced quote within one business day. Or talk to our team about something more bespoke.

Get a quote
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