EstateOps

Run the whole customer journey — leads, quotes, invoices, payments and jobs — in one system.

Edgecom CRM is the complete customer-management and billing platform for Kenyan businesses. One connected system owns the full commercial journey — from first enquiry, through quotations, invoices, payments, receipts and job delivery — so no information is ever entered twice and no document is ever manually assembled. A quotation becomes an invoice in one action with nothing retyped, a paid invoice issues its receipt automatically, and every client carries a permanent, searchable history. Built for how businesses in Kenya actually work: multi-currency totals (KES, UGX and more) exact to the cent with VAT, discounts and conversions that never drift, M-Pesa-ready payment recording with automatic reconciliation, and role-based access so sales, finance, designers and management each see only what they should. Fully supported by a real Nairobi-based team, with onboarding, training and branded PDF documents included.

The WhatsApp CRM for Kenyan businesses.

QueueChat turns WhatsApp into a complete sales and support platform for Kenyan businesses. Every customer message lands in one shared team inbox, new contacts become leads automatically, and smart keyword auto-replies — in English and Swahili — answer common questions instantly, so nothing slips through the cracks. Beyond the inbox, QueueChat adds a support-ticket helpdesk with SLAs and auto-routing, a lead pipeline, contact management and real-time analytics. The WhatsApp Business API is fully managed for you, so you can sign up, connect a number and start messaging in minutes — with no Meta configuration required.

Loan management, M-PESA reconciliation and double-entry accounting for Kenyan lenders.

Microfin is loan management software for microfinance companies, SACCOs and digital lenders in Kenya. It runs the full lending lifecycle in one system — client onboarding and KYC, loan origination with maker-checker approvals, disbursement, repayment schedules, penalties, arrears and collections — and writes a real double-entry journal at the moment each of those events happens. The trial balance is a consequence of the day's operations, not a monthly reconstruction of them. Paybill collections reconcile themselves: the M-PESA Daraja C2B callback is registered against your own shortcode, and a payment carrying a recognisable account number is matched to the loan, applied to the schedule in order and posted to the ledger without anyone typing it. Anything ambiguous is held in suspense for a person to resolve rather than guessed at. Every lender runs in its own database behind its own database user, so the boundary between one book and another holds at the database, not merely in application code.